By using our services, you agree to the following Terms of Service. Please read them carefully before booking a ride or using any of our services.

Our Performance

At Elish Limo, we are committed to providing high-quality, professional limo services to all our customers. Our performance is based on ensuring punctuality, comfort, and luxury in all our rides. We guarantee that our vehicles are well-maintained, clean, and equipped with all necessary amenities for your comfort. However, in case of unforeseen circumstances such as traffic, weather conditions, or mechanical issues, delays may occur. We strive to notify customers promptly of any changes to your booking.

Refund Policy

We value your trust in our services. If you are dissatisfied with our service or if there is an issue with your booking, we offer a refund under certain circumstances. Refund requests will be processed if:

• 1. The service was not provided as agreed (e.g., a significant delay or vehicle unavailability).
• 2. There was an error or fault on our part.

Refund requests must be made within 7 days of the service date. Refunds will be processed using the original payment method and may take 7-10 business days. Please note that cancellations or changes made within 24 hours of the booking may only be eligible for a partial refund.

Cookie

Our website uses cookies to enhance your browsing experience and to offer personalized services. Cookies are small files that are stored on your device to remember your preferences, browsing history, and login details. By using our website, you agree to the use of cookies in accordance with our privacy policy. You can manage your cookie preferences through your browser settings if you do not wish to accept them.

Payments

We accept payments via various secure channels, including credit/debit cards, online wallets, and bank transfers. Payments must be made before the service is provided unless otherwise agreed upon. All transactions are processed securely, and we ensure that your financial information remains confidential. Once the payment is successfully processed, a confirmation of your booking will be sent to you on WhatsApp or email. If there are any payment-related issues, please contact our customer support team immediately.

Disclaimer

Elish Limo strives to provide accurate, reliable, and timely services; however, we are not responsible for any delays or inconveniences caused by events beyond our control, such as traffic, road closures, weather conditions, or vehicle breakdowns. We do not guarantee specific outcomes regarding travel times or the availability of vehicles. We will not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

By using our services, you agree to indemnify and hold Elish Limo harmless from any and all claims, damages, or losses incurred during the provision of our services.

These Terms of Service may be updated periodically, and we encourage you to review them regularly. If you have any questions or concerns regarding these terms, feel free to contact us.